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There is nothing better than receiving sincere thanks from my clients for a job well done. Some of my clients have shared their thoughts with you below.
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Have heard nothing but wonderful things about this team!
Jennifer and Rusty were a blast to work with. Being first time home buyers and hesitant in this market, Jen never pushed me into anything we felt was too much. They were both very knowledgeable in the VA requirements. We never had to wait more than a couple hours to get a response to wanting to look at a house and they were always the next day I’d possible. Could not have asked for two better realtors! All questions were answered fully and I’d they were not sure, they got back to us quickly. I will recommend them to everybody I know!
We were very pleased with the work that Jennifer and Rusty did with selling our home. They went above and beyond their job responsibilities to ensure that we sold our house. Some of their attributes are:
-Extremely personable and good communicators.
-Listened to our desires and requirements.
-Responded quickly to texts and phone calls.
-Functioned with integrity.
-Knew the market well and set a really good asking price for our home.
-Marketed our home through excellent photos and videos using a multitude of social media outlets, personal communication with other realtors, and physical signage.
-Negotiated a final deal that we were pleased with.
-Navigated several obstacles that could have prevented our closing through many hours of persistent research and calls to various business and governmental agencies.
-Recommended several reliable services to help us remove unwanted household items and get our house ready for sale.
Jen was an absolute joy to work with. She was knowledgeable, tenacious, and so much fun. We felt confident in every decision we made along the way. I could tell that she truly cared about our process. As young, first time home buyers she did a fantastic job of educating us and never made us feel bad for not knowing something. Each offer she drafted was tailored to fit both our and the sellers needs, helping us put forward uniquely competitive offers for each individual home, giving us a leg up in this tight market. When Jen had to step away for a weekend, we had Rusty as backup and it did not slow down our search in anyway. I could not recommend them enough! :)
Jennifer and Randy are very professional, competent, and trustworthy. They go above and beyond in making the listing, sale, and closing processes painless. Above all, they are super nice to work with.
As a first time home buyer, I couldn't be any happier with the services provided from Jen and Rusty. They found us the perfect home in one of the worst recessions at a reasonable price. They have outstanding customer service and will go out of their way to make sure all of your needs are met. Even after closing on my house months later they still make sure I am 100% happy and satisfied. I would highly recommend going with Jen and Rusty to anyone if you are interested in buying or selling a home, as they have exceeded all of my expectations.
Outstanding realtors in Kalamazoo and southwest Michigan! We sold our long-time home and purchased a condo this year, and the process was much smoother than we expected with the expertise of Jen and Rusty. They complement each other in their respective areas of skill and experience and work well together as a team. We ran into a difficult and unusual situation during the sale of the house, and Jen handled that problem with tenacity and professionalism. We were impressed with her persistence in attaining a positive resolution.
Of particular importance to us was the professionalism and integrity both Jen and Rusty displayed every step of the way. They took care of absolutely everything for us so we could focus on packing and moving. We were out of town at the time of the condo inspection, and Jen not only attended the inspection for us but also Face-Timed with us so the inspector could share any concerns with us as he went along.
Since Jen has a background in interior design, she helped us see potential areas where things might fit in our condo after significantly downsizing from our home. She also did an incredible job of staging our home to sell. The professional photographer took amazing shots of the house, and together with Jen's creative description, they showcased our home in excellent fashion for real estate listings and social media.
There are so many other things we could add, but suffice it to say that we could not have been more pleased with the exceptional service we received from Jen and Rusty from start to finish. Their knowledge, expertise, professionalism, ethics, and integrity are unparalleled, and we would highly recommend the Hoffman & Gorter team to help you buy a new home or sell your existing home.
I hadn't bought a home in more than 14 years, so I had no idea who to use as a realtor. Veterans United referred me to Jenn, and I could not have hand-picked anyone any better. I didn't have to take time searching for a realtor, and I couldn't have gotten paired with anyone better.
The entire process was super easy, fun, and from the moment we met, I felt like I had already known Jenn for years, like a long lost friend who I was just reconnecting with.
If I buy or sell again, Jenn will be the first one I call! I got absolutely everything I wanted in a home for the right price, and I truly could not be happier!